Rainbow 2 Pro-FAQ2024-03-11T07:02:37+00:00
Slide

TUTORIAL

Tutorial in image & video

Join us on Discord for the latest offerings, exclusive event coverage, and opportunities to score BIGBIG WON hardware. Chat with the BIGBIG WON team in real-time, we are always online.

Question About Hardware Compatibility

Can I use a silicone case with the Rainbow 2 Pro?2023-07-27T06:36:38+00:00

The Rainbow 2 Pro has a different mould to the Rainbow 1 series and is not compatible with the latter’s rubber case

Can the lights on the rainbow 2 Pro be turned off?2023-07-27T06:59:05+00:00

It can be switched off. Double clicking the fn key toggles the light effects, the first one is a mode light, the second one is a custom light effect, and the third one turns off the light.

Can the middle button be recognised as the XBOX share button?2023-07-27T06:33:33+00:00

No

Can the Rainbow 2 Pro be connected to an Xbox or PS4 via a wired connection?2023-07-27T06:30:25+00:00

No

Can the Rainbow 2 Pro be connected to my phone via a wired connection?2023-07-27T06:31:12+00:00

No

Does the Rainbow 2 Pro also have a 500Hz motion control return rate when it’s wired connected?2023-07-27T07:01:05+00:00

Simulated motion control is achieved by simulating the movement of the right joystick, and an increase in the joystick’s return rate makes for silky-smooth motion control.

Does the Rainbow 2 Pro have an XBOX licence?2023-07-27T06:53:46+00:00

It’s not an xbox licensed controller.

Does the Rainbow 2 Pro support wired connection?2023-07-27T06:28:58+00:00

1. Yes
2. To connect PC please watch this tutorial:
3. To connect Nintendo Switch please watch this tutorial:

Does the trigger stop switch on the Rainbow 2 Pro still have a linear value when it’s on?2024-04-12T10:01:02+00:00

After turning on the Trigger Stop,quickly press the trigger for 3 times to turn on the hair trigger, and the linear value will become 0 or 1.

How do I reset the controller?2023-07-27T06:54:38+00:00

Press and hold the logo button for more than 10 seconds to reset, the controller will vibrate to indicate a successful reset.

How many hours of battery life can the Rainbow 2 last in wireless mode?2023-07-27T06:39:27+00:00

Up to about 15 hours under normal use (varies depending on game vibration, lighting and headset use)

How to remove the D-Pad cap on Rainbow 2 Pro?2023-07-27T06:35:53+00:00

It can be pried off with a hard object from the notched edge of the D-Pad’s cap.

How to use wireless audio on Rainbow 2 Pro?2023-07-27T06:31:59+00:00

1. If voice function is required, the controller should be connected to the game console wirelessly first, and then the headset can be connected to the controller with a wired connection.
2. If the game console can support wireless headset, there is no need to connect audio through the above method.
3. The receiver does not support Bluetooth devices.

Is the faceplate of Rainbow 2 Pro replaceable?2023-07-27T06:53:12+00:00

The faceplate is not replaceable

Is the joystick size the same as XBOX?2023-07-27T07:00:01+00:00

The joystick size is the same and the joystick caps are universal.

The Rainbow 2 Pro battery is only 1000mAh, isn’t the battery life lower than the 1300mAh battery on the Armour-X?2023-07-27T06:40:50+00:00

The Armor-X’s 1300 mAh battery is needed to power not only itself but also the controller. The Rainbow 2 Pro is capable of about 15 hours of normal battery life.

What are the returns of the Rainbow 2 Pro’s wired and 2.4G wireless mode grips?2023-07-27T06:47:17+00:00

Wired 1000Hz, 2.4G receiver 200Hz, Bluetooth 125Hz (switch mode fixed 125Hz)

What are the size of the Rainbow 2 Pro?2023-07-27T06:56:50+00:00

107mm*157mm

What connectivity options does the Rainbow 2 Pro have?2023-07-27T06:27:14+00:00

2.4G receiver, Bluetooth, USB wired

What is the battery capacity of Rainbow 2 Pro?2023-07-27T06:37:59+00:00

1000mAh

What kind of motor does the Rainbow 2 Pro have?2023-07-27T06:58:18+00:00

Customised high speed rotor motor

What platforms does the Rainbow 2 Pro support?2023-07-27T06:24:16+00:00

Support for PC, Switch, iOS and Android

Where is the home button on Rainbow 2?2023-07-27T06:34:21+00:00

The brand logo on the controller is the home button.

Why doesn’t the charging stand light up after I put the Rainbow 2 on?2023-07-27T06:50:04+00:00

The first time you use the charging dock may have poor contact, just put it on a few more times to fix it.

Will the Rainbow 2 Pro be available in other colour options after this?2023-07-27T06:51:51+00:00

The Rainbow 2 Pro will not be available in new colour options at this time.

Questions About Software Functionality

Does the Rainbow 2 Pro have latency and how many milliseconds is the latency on a 2.4G connection?2023-07-27T06:17:59+00:00

Depends on the electromagnetic environment, ideally about 20 ms or less.

How to wake up switch with one click on Rainbow 2 Pro?2023-07-27T06:13:14+00:00

After connecting to Rainbow 2 using Switch Bluetooth, with both Switch and joystick turned off, simply long press (logo button) the home button to wake up the Switch.
Wake up is not supported when the receiver is wire-connected to the Switch, this is determined by the Switch’s system.

If I open the trigger stop switch, does it automatically open the air trigger?2023-07-27T06:00:18+00:00

Yes, ours goes straight to a maximum value like 0 or 1, XBOX’s goes 0-255 in a much shorter distance, XBOX’s controller is still linear just faster, ours goes straight to 0 or 1 because we don’t have intermediate values anymore, so that’s just faster.

What is the air trigger?2023-07-27T05:56:49+00:00

Air trigger means that after the linear trigger is pressed down to generate a linear value, when the trigger is released to trigger back, it is not necessary for the trigger to return to 0 linear value, but rather there is a backward movement (linear value decreases), which is considered to be complete. When the trigger is pressed down again (increasing the linear value), it is considered the second trigger.

Why does the light come on when I plug my Rainbow 2 Pro into my computer, but my computer doesn’t recognise the device?2023-07-27T05:57:36+00:00

Firstly, make sure the controller’s logo button’s indicator light is always on, green for xinput mode and red for switch mode.
If it does not light up, it means that the controller is not successfully connected, check whether the controller is firmly plugged into the interface with the data cable.

Why doesn’t my Rainbow 2 Pro work after connecting directly to the switch?2023-07-27T06:06:20+00:00

After the receiver is wire-connected to the Switch, you need to open “Settings – Controllers and Sensors – Pro Controller Wired Connection On”.

Why doesn’t the game recognize the Rainbow 2 Pro, but the controller test software recognizes the device normally?2023-07-27T06:04:49+00:00

This happens because the game detects multiple input devices and the anti-cheat system blocks the unrecognised devices; xbox controllers are recognised because the xbox controller has an authentication chip in it and the game knows exactly what device is plugged in.
All “third-party, non-authenticated controllers” are likely to appear if you repeatedly plug and unplug the controller after entering the game.
The only way to recover from this is to restart your computer (you can also try restarting the game after completely shutting down the game process).
Also, plug in the controller before starting the game, and try to avoid plugging and unplugging the controller after starting the game.

Why doesn’t the Rainbow 2 Pro have a linear trigger in Switch mode?2023-07-27T06:15:06+00:00

Linear triggers are not supported under the Switch protocol and all Switch controllers do not have linear triggers.

Questions About Joysticks

What model of joystick does the Rainbow 2 Pro have?2023-07-27T07:03:52+00:00

The latest ALPS-branded 52-degree joystick, which is the same as the PS5’s, helps with in-game micro-manoeuvres.

How is the joystick damping?2023-07-27T07:13:59+00:00

The latest ALPS-branded 52-degree joystick, which is the same as the PS5’s, helps with in-game micro-manoeuvres.

Why doesn’t the Rainbow 2 Pro have a Hall joystick?2023-07-27T07:14:22+00:00

The technology of current Hall joysticks is still immature, so Rainbow 2 Pro chose the new version of ALPS joystick with the best mechanical performance, which is more guaranteed for competitive gamers’ gaming experience.

Why does the controller have some dead zones when in use?2023-07-27T07:16:39+00:00

The controller is factory set with a little dead zone by default. The dead zone can be set after connecting to the controller via mobile app and can be further set to 0 dead zone.

How do I adjust the joystick dead zone?2023-07-27T07:18:00+00:00

Once the controller is on, you can adjust the dead zone of the joystick by connecting to the mobile app via Bluetooth.

What should I do if the joystick of Rainbow 2 Pro drifts?2023-07-27T07:18:45+00:00

1. First determine if the joystick cap is pulled up, or if the joystick physically does not return to centre. If so, pull the joystick cap off. If not, do joystick calibration (specific operation see the manual)
2. If it is connected to Steam, it may be triggered by a Steam bug (the current version of steam does have this bug), try to push the joystick to the outermost circle and rotate it for a fortnight to see if it can be fixed, if not, then rule out this factor.
Additional note: You can set the dead zone of the joystick of the Rainbow 2 Pro. When the joystick dead zone is set to 0, the joystick is bound to drift. Nothing to do with the product, all joysticks with 0 deadband will drift.

How to calibrate the joysticks and triggers?2023-07-27T07:19:40+00:00

1. Long press the view button + menu button, the light effect of the light belt is orange breathing
2. Push the joystick to the limit and turn it in a circle at an even speed, repeat 3-5 times.
3. Press LT+RT again to the limit and release, repeat 3-5 times.
4. Finally, press View + Menu at the same time.
5. The light band light effect is orange double flash, the calibration is successful.

Why does my Rainbow 2 Pro joystick get stuck, accompanied by a blocking sensation when using it, or even the joystick cap gets stuck?2023-07-27T07:21:27+00:00

1. Check to see if this is caused by the joystick cap pulling up;
2. If so, press the joystick cap down vertically.

Questions About The App

Can I set the same colour on both sides of Rainbow 2 Pro?2023-07-27T07:56:05+00:00

Yes, connecting the app allows for a variety of customisation of the lights, including switching them off.

Can the Rainbow 2 Pro map the positive and negative keys on the joystick?2023-07-27T07:56:49+00:00

Buttons that do not support mapping are: Multitasking button (positive button), Menu button (negative button), Home button, Mapping button/Turbo button/Macro button/Configuration button, Fn button, Screenshot button

Does the Rainbow 2 Pro macro have a hang-up function?2023-07-27T07:52:06+00:00

Macros can be selected from Click, Long Press, Click Cycle and Long Press Cycle. If you hang up, selecting click cycle will repeat the macro function all the time.

How do I switch the light effects on the Rainbow 2 Pro?2023-07-27T07:54:37+00:00

1. Double-click the FN button, the light bar will cycle between “Mode Light Effect”, “Custom Light Effect” and “Off”.
2. You can also customise the settings through APP.

How to connect Rainbow 2 Pro with mobile app?2023-07-27T07:49:39+00:00

1. Rainbow 2 Pro comes with Bluetooth, you can search Xbox Wireless Controller in the Bluetooth list of your mobile phone after you turn it on;
2. Open BIGBIG WON APP in iOS mobile phone, select the device as C1 Pro in the upper left corner, and then click the “Connect Now” button in the middle of the screen directly.
3. On Android mobile phones, you need to open the “BIGBIG WON APP” permissions (Bluetooth, location, nearby devices, pop-up windows and other permissions), and then open the BIGBIG WON APP and click “Connect Now”.

My Rainbow 2 Pro joystick is facing the wrong way, how do I reset it?2023-07-27T07:58:39+00:00

Open the app and check to see if joystick XY axis reversal is turned on.

What is the maximum number of steps I can set for Rainbow 2 Pro macros?2023-07-27T07:59:39+00:00

Support recording 15 steps, you can set the time interval and auto loop function in the app

What should I do if I have problems with the Bluetooth connection on the Rainbow 2 Pro?2023-07-27T07:53:08+00:00

The controller does not need to be connected via Bluetooth. After connecting the controller to any game console, open the BIGBIG WON app and click on “Rainbow 2 Pro” to connect.

Question About Support

A controller that can play FPS can’t play action games? I thought action games couldn’t be too low on deadzone?2023-07-27T08:42:19+00:00

FPS is the most demanding of controllers. You can adjust the controller’s dead zone on the mobile app, and the controller has multiple preloaded configurations, with different settings corresponding to different game types.

Can I map the keyboard on the Rainbow 2 Pro?2023-07-27T08:51:31+00:00

Yes, through APP.

Can I play Call of Duty on my Apple phone with a controller?2023-07-27T08:35:14+00:00

The controller supports connecting to mobile phones and playing Apple games.

Can Rainbow 2 Pro support reWASD?2023-07-27T08:02:36+00:00

Yes, try not to use reWASD software, the reWASD software is very jagged after setup

Can the Rainbow 2 Pro receiver be shared with the Armour-X?2023-07-27T08:44:42+00:00

No

Does it support trigger vibration?2023-07-27T08:38:30+00:00

Does not support trigger vibration.

Does Rainbow 2 Pro support adaptive trigger?2023-07-27T08:04:56+00:00

Not supported because of the hall linear trigger.

Does the Rainbow 2 Pro recognise Amiibo?2023-07-27T08:39:48+00:00

No support, Rainbow 2 doesn’t have NFC.

Does the Rainbow 2 Pro support origin motion control?2023-07-27T08:32:35+00:00

Supports origin motion control on the Switch.

Does the xbox support headphones?2023-07-27T08:36:26+00:00

Supports wireless 2.4g audio.

Is a 17cm hand considered small compared to a 20cm hand? Is it suitable for Rainbow 2 Pro?2023-07-27T08:47:08+00:00

Internal feedback 17cm, 19.3cm, 4-finger grip, 6-finger grip and C-hand were all tried and were not painful.

Is the charging stand for the Rainbow 2 the charging stand for the Blitz?2023-07-27T08:40:49+00:00

The charging stand is not the same.

Will the Rainbow 2 Pro work on an Android TV box?2023-07-27T08:03:43+00:00

Yes, with Bluetooth.

返回顶部