Rainbow FAQ2023-02-15T03:55:52+00:00

FAQ

The perspective is shaking after ope motion cocntrol2022-04-15T08:14:38+00:00

Adjust the curve a bit lower in the motion aim settings (the default curve value is higher)

The motion control is lagging.2022-04-15T08:13:02+00:00

First, set the dead zone of the right joystick perspective to 0 in the game. If it is still not smooth enough, open the APP, adjust the gyroscope curve under the somatosensory setting to 0, and then slowly increase the dead zone compensation until the motion control is smooth. (The controller setting has a higher inverse curve by default, and if the curve value is too large to a certain level, it will also have the effect of dead zone compensation)

The game does not recognize the device, but the controller test software can recognize the device normally2022-04-15T08:12:21+00:00

This happens because after the game detects multiple input devices, the anti-plug-in system blocks the unrecognized devices;
The xbox controller can be recognized normally because the xbox has an authentication chip, and the game can know exactly what device is inserted.
All “third-party controllers” may have the above situation after repeatedly plugging and unplugging the controller after entering the game.
The only way to recover is to restart the computer (you can also try to completely close the game process and restart the game). In addition, insert the handle before starting the game, and try to avoid repeatedly plugging and unplugging the handle after starting the game.

After plugging in the computer, the light turns on, but the computer does not recognize the device2022-04-15T08:12:06+00:00

Confirm that the controller connection indicator is oConfirm that the controller connection indicator is on (the indicator above the logo button).
The xinput mode is green and the swConfirm that the controller connection indicator is on (the indicator above the logo button).
The xinput mode is green and the switch mode is red.
If it does not light up it means that the handle is not successfully connected. check whether the data cable is firmly plugged in itch mode is red.
If it does not light up it means that the handle is not successfully connected. check whether the data cable is firmly plugged in n (the indicator above the logo button).
The xinput mode is green and the switch mode is red.
If it does not light up it means that the handle is not successfully connected. check whether the data cable is firmly plugged in

The joystick is reversed2022-04-15T08:05:06+00:00

Open the APP to see if the joystick X-axis Y-axis reversal is turned on

RAINBOW cannot control after connecting directly to switch2022-04-15T08:04:39+00:00

It is necessary to open the “Enable Wired Connection” of SWITCH (refer to the manual for detailed steps)

The joystick of RAINBOW is stuck and blocked2022-04-15T08:02:58+00:00

Check if the joystick cap is pulled up; if so, press the rocker cap to solve.

How to adjust the dead zone of joystick?2022-04-15T08:01:32+00:00

After connecting to the APP, click Edit Configuration to find the joystick configuration. Under this page, you can adjust the center of the joystick, the outer dead zone, the curve of the joystick, and switch the left and right of the joystick.

How to turn on motion control in RAINBOW?2022-04-15T07:59:55+00:00

If you want to simulate the left joystick, press FN+L3; if you want to simulate the right joystick, press FN+R3; after the activation is successful, the indicator light will turn purple.
If you want to turn on the right joystick responsive somatosensory, press FN+(LT/LB/RT/RB/M1/M2/M3/M4)+R3. After the activation is successful, hold the selected response button to trigger the motion control.

Can RAINBOW connect wirelessly?2022-04-15T07:50:25+00:00

Not support, the position of RAINBOW is professional gaming controller which has high requirements on delay and stability. In addition, in order to ensure the accuracy of motion control, a wired connection with zero delays and anti-interference is adopted.

The perspective drifts after turning on the gyroscope to simulate the right stick2022-04-15T08:14:10+00:00

Calibrate the gyroscope. The controller need to be placed on the desktop horizontally. Press the FN + screenshot key to start the calibration. The four indicator lights will turn off after double flashing, the calibration is successful.

How does RAINBOW perform firmware upgrade? How to recover if the firmware upgrade fails?2022-04-15T08:08:38+00:00

Check out the video tutorial

RAINBOW has no linear trigger on switch2022-04-15T08:06:52+00:00

The SWITCH protocol does not support linear triggers, and all switch handles do not have linear triggers

When RAINBOW is used with R90, even if the joystick is adjusted to 0 dead zone, it still feels that the joystick has dead zone.2022-04-15T08:04:03+00:00

The R90 comes with a 10% dead zone. Anycontroller connected to the R90 will have 10% more dead zone on the joystick. The official website has a special 0 dead zone firmware, which can be selected according to your own situation.

RAINBOW’s audio port has no sound.2022-04-15T08:03:38+00:00

The controller only supports PC audio output.
After connecting to other platform through the R90, it is actually controlled by the R90, and the R90 does not support audio output. So the audio port of the handle does not support audio output at this time.

How to solve the drift of RAINBOW’s joystick2022-04-15T08:03:18+00:00

1. Check if the joystick cap is pulled up; if so, press the rocker cap to solve.
If not, calibrate the joystick (see the tutorial for details)
2. If it is connected to the steam, it cannot be ruled out that it is caused by a bug in steam (this bug does exist in the current version of steam), you can try to push the joystick to the outermost circle and rotate it for two weeks to see if it can be restored. If not, exclude this factor.
p.s. RAINBOW can set the dead zone of the joystick. When the dead zone of the joystick is set to 0, the joystick is bound to drift. Regardless of the product, all joystick 0 dead zones will drift.

Can RAINBOW lights be turned off?2022-04-15T08:02:19+00:00

Yes, double-click the FN key to cycle play the prefabricated lighting effects. One of the prefabricated lighting effects is to turn off the lights.

How does RAINBOW connect to the APP?2022-04-15T08:00:25+00:00

After opening the APP, select RAINBOW and click connect button directly.

Which platforms does RAINBOW support?2022-04-15T07:59:18+00:00

Originally supports for PC and SWITCH, and supports for PS4/PS5 platforms through R90. (On the PS5 platform, only the game that controls the PS4 version is supported)

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